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Pets Empire

Pets Empire Cat Litter (Natural & Clumpy) -Rose Scented

Pets Empire Cat Litter (Natural & Clumpy) -Rose Scented

Regular price Rs. 850
Regular price Sale price Rs. 850
% OFF Sold out
MRP Inclusive of all taxes
Size

Free shipping

on orders above ₹499

NO Exchange & Returns

No Refund Policy

We Support

10am-6pm

Offers

Flat Rs.30 Off on prepaid orders Copy Coupon Code

Free gift on orders above Rs.999 Copy Coupon Code

Description 

About this Item

Pets Empire Cat Litter offers you a chemical-free and safe option made with natural bentonite clay. It forms instant clumps when used by your feline so all you have to do is scoop out the clumps to keep it clean on a daily basis. Cats are particular about using only clean litterboxes so this is an important step for cat parents. This bentonite litter is also excellent at absorbing unpleasant odours so your space can stay fresh. It emits a beautiful rose scent when wet. 

Benefits:

  • Natural Bentonite Clay: This cat litter is made with natural bentonite clay and is safe to use at home around other pets and family. This clay is sun-dried and chemical free.
  • Instant Clumping and Easy to Scoopable Cat Litter: The advantage of this litter is that it clumps together instantly. This means all you have to on a daily basis is scoop up the clumps and dispose. You can replace the entire tray of litter just once every 2-3 weeks.
  • Highly Absorbent and Antibacterial Cat Litter: This litter is capable of absorbing offensive odours so your space does not smell. It emits a subtle lavender fragrance only when wet. This litter also has antibacterial properties which makes it safe and hygienic to use.

Shipping Policy

It takes around 5-7 business days for the products to get delivered after the confirmation of receiving the payment.

Cancellation and Refunds

Returns, Refunds and Replacements

In case you have received a damaged product or there are size issues, please do not worry. Drop us a mail at customercare@petsempire.in with the images of the damaged product within 48 hours of receiving the order. We will look into it and have the product replaced or refund the amount, whichever is applicable. 

The refund can take between 5 to 7 working days to reflect in your account. 

Cancellation

Please mail us at customercare@petsempire.in or contact us on 9999899281 for any cancellation requests. We can only cancel orders if they haven’t been processed from our warehouse or shipped i.e. until the status of your order remains unfulfilled. Once the order is processed or shipped we will not be able to cancel it.

Changes in your order information 

In the event that you have entered an incomplete pin code or an incomplete contact number, please do not worry. Drop us a mail at customercare@petsempire.in and we will help you out with it

Return Policy

Exchange Policy

Eligibility for Exchange:

  • Items can be exchanged within 5 days from the date of delivery. (T&C Apply)

  • Products must be in new, unused condition with all original tags, packaging, and accessories intact.

  • Certain items including shoes, food items, toys, beds, mattresses, training essentials, and custom-made products, are non-returnable due to hygiene and safety standards. 

Exchange Process:

  • To initiate an exchange, please contact our customer support at customercare@petsempire.in with your order number and the item you wish to exchange.

  • Once your request is approved, we will guide you on how to return the item and process the exchange.

Exchange Charges:

  • An exchange fee of ₹150 will be charged for each exchange. This fee helps cover handling and processing costs.

  • If exchanging for an item of higher value, the price difference must be paid.


2. Refund Policy

Eligibility for Refunds:

  • Refunds are available only if the item is defective, damaged, or if you received the wrong item.

  • To request a refund, please contact us at customercare@petsempire.in with your order number and photographic evidence of the issue.

Refund Process:

  • If your refund request is approved, the amount will be credited back to your original payment method within 5-7 days.

  • Shipping charges are non-refundable. If you received free shipping on your original order, the shipping cost will be deducted from your refund.

Exceptions:

  • Items not eligible for refund include toys, beds & mattresses, food & treats, training essentials, and custom-made products.

  • If the product is returned due to a customer's change of mind, an exchange or store credit may be offered instead of a refund.


3. Important Notes

  • Shipping Costs: Any shipping costs related to exchanges or returns are the responsibility of the customer unless we made an error (e.g., sending the wrong item or a defective product).

  • Processing Time: Refunds and exchanges are processed within 5-7 days after we receive the returned item. You will be notified once the exchange or refund has been completed.


Contact Us:

If you have any questions or need assistance with exchanges or refunds, please contact our customer service team at customercare@petsempire.in.

Additional Information

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