Moochie Creamy Treat for Cats- Chicken & Purple Sweet Potato (15g Each)

• the creamy snack is easy to push up so that the cat can lick the paste straight from your hand - for more shared moments
• Ingredients :- Chicken, Purple Sweet Potato, Modified Tapioca Starch, Chicken Broths, Taurine, Sunflower Oil, Coloring Agents, Bio-Mos, Salmon Oil, Guar gum, Xanthan gum.
• High in dietary fiber, they help keep your pet's digestion smooth and regular. And also contains multi vitamins and Anthocyanin which act as antioxidants, anti-aging, and help repair cells.
• "Provides the omega-3 essential fatty acids EPA and DHA, which can contribute to overall skin and coat health. An essential amino acid in the cat, critical for normal vision, digestion, heart muscle function, and maintain a healthy immune system."
• Excellent source of lean protein and low in fat, helps to maintain bones and muscle density.

It takes around 5-7 business days for the products to get delivered after the confirmation of receiving the payment.

Cancellation and Refunds

Returns, Refunds and Replacements

In case you have received a damaged product or there are size issues, please do not worry. Drop us a mail at customercare@petsempire.in with the images of the damaged product within 48 hours of receiving the order. We will look into it and have the product replaced or refund the amount, whichever is applicable. 

The refund can take between 5 to 7 working days to reflect in your account. 

Cancellation

Please mail us at customercare@petsempire.in or contact us on 9999899281 for any cancellation requests. We can only cancel orders if they haven’t been processed from our warehouse or shipped i.e. until the status of your order remains unfulfilled. Once the order is processed or shipped we will not be able to cancel it.

Changes in your order information 

In the event that you have entered an incomplete pin code or an incomplete contact number, please do not worry. Drop us a mail at customercare@petsempire.in and we will help you out with it

5-Day Return Window
You have 5 days from the date you receive your order to request a return.

Return Eligibility
To be eligible for a return, your item must be:

• In the same condition as received

• Unworn or unused

• With all original tags

To start a return, please email us at customercare@petsempire.in. Once your return is reviewed and accepted, we’ll send you instructions on how to proceed.

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🛠 Damages & Issues

Please inspect your order upon delivery.
If your item is defective, damaged, or incorrect, contact us immediately so we can make it right.

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🚫 Non-Returnable Items

The following items cannot be returned:

• Perishable food items

• Pet shoes

• Pet toys

• Pet Clothes

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🔁 Exchanges

The fastest way to get what you want is to return your current item is to reach us at customercare@petsempire.in & our team shall reach out to you & guide you the process.
If you choose to exchange/return(T&C apply) your item, a shipping & handling fee of ₹150 will be deducted.

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💰 Refunds

After we receive and inspect your return, we’ll notify you about your refund status.
Approved refunds will be processed to your original payment method.

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Exchange/Return FEE:

• A ₹150 exchange & return fee applies per exchange (handling & processing).

• If the new item is higher in value, you’ll need to pay the price difference.