About this item

• SELF-GROOMING TOY: The grooming arch has soft bristles that gently remove loose hair as your cat walks through or rubs against it. This gentle grooming action promotes tidy and healthy fur while reducing shedding throughout your home.
• HEALTHY COAT FOR YOUR CAT: This groomer has a sturdy arch and durable bristles that efficiently remove loose fur and distribute natural oils throughout your cat's coat, contributing to healthier skin and coat. Regular use of the Grooming Arch can significantly reduce shedding and minimize the formation of hairballs.
• INSTANT STRESS RELIEF: The grooming arch also serves as a stress-relief area for your cat. As they interact with the arch, they experience a soothing massage-like sensation, which helps to relieve tension and promotes relaxation. This holistic approach to grooming not only improves your cat's physical well-being, but Cats Massager Scracther Brush also contributes to his or her mental and emotional comfort, resulting in a happier and more content feline companion.
• EASY INSTALLATION: Our grooming arch is simple to assemble and does not require any tools. Simply push the arch ends into the carpet base's designated holes. This simple installation process for Cats Scratcher Toys ensures that your cat can start enjoying their new grooming and scratching haven right away.
• LONG-LASTING AND DURABLE: Our groomer scratcher is made of long-lasting materials, including robust bristles and a scratch-resistant base. Cat Arch Self Groomer's durable design ensures longevity, offering your cat with dependable grooming and scratching support for a longer duration. Invest in our groomer scratcher to keep your kitty buddy happy, healthy, and delighted.

It takes around 5-7 business days for the products to get delivered after the confirmation of receiving the payment.

Cancellation and Refunds

Returns, Refunds and Replacements

In case you have received a damaged product or there are size issues, please do not worry. Drop us a mail at customercare@petsempire.in with the images of the damaged product within 48 hours of receiving the order. We will look into it and have the product replaced or refund the amount, whichever is applicable. 

The refund can take between 5 to 7 working days to reflect in your account. 

Cancellation

Please mail us at customercare@petsempire.in or contact us on 9999899281 for any cancellation requests. We can only cancel orders if they haven’t been processed from our warehouse or shipped i.e. until the status of your order remains unfulfilled. Once the order is processed or shipped we will not be able to cancel it.

Changes in your order information 

In the event that you have entered an incomplete pin code or an incomplete contact number, please do not worry. Drop us a mail at customercare@petsempire.in and we will help you out with it

5-Day Return Window
You have 5 days from the date you receive your order to request a return.

Return Eligibility
To be eligible for a return, your item must be:

• In the same condition as received

• Unworn or unused

• With all original tags

To start a return, please email us at customercare@petsempire.in. Once your return is reviewed and accepted, we’ll send you instructions on how to proceed.

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🛠 Damages & Issues

Please inspect your order upon delivery.
If your item is defective, damaged, or incorrect, contact us immediately so we can make it right.

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🚫 Non-Returnable Items

The following items cannot be returned:

• Perishable food items

• Pet shoes

• Pet toys

• Pet Clothes

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🔁 Exchanges

The fastest way to get what you want is to return your current item is to reach us at customercare@petsempire.in & our team shall reach out to you & guide you the process.
If you choose to exchange/return(T&C apply) your item, a shipping & handling fee of ₹150 will be deducted.

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💰 Refunds

After we receive and inspect your return, we’ll notify you about your refund status.
Approved refunds will be processed to your original payment method.

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Exchange/Return FEE:

• A ₹150 exchange & return fee applies per exchange (handling & processing).

• If the new item is higher in value, you’ll need to pay the price difference.