• STURDY STEEL BUILD: The Birds Coop Cup is meticulously crafted from premium stainless steel, which is known for its durability and longevity. This sturdy construction ensures that the feeder bowl can withstand the rigors of daily use, providing a long-lasting solution for your bird's feeding requirements.
• SECURE HOOK HOLDER: This Bird Cage feeder bowl is designed with a sturdy hook holder for a secure attachment to most bird cages. The Water holder's stability prevents accidental spills and movements, keeping the bowl firmly in place and providing a clean and organized feeding area for your avian companions.
• MULTIPURPOSE DESIGN: This multipurpose coop cup meets the dietary needs of various bird species, including sparrows, parrots, canaries, and parakeets, by feeding seeds, pellets, or water on a daily basis.
• GENEROUS CAPACITY: The Birds Coop Cup has a generous 500 ml capacity, leaving plenty of room for food and water. This large capacity of Water Bowl reduces the frequency of refills, allowing you to spend less time tending to your bird's needs while also ensuring they always have access to nourishment when they need it the most.
• EASY TO CLEAN: The stainless steel feeder bowl's smooth surface makes it easy to keep your bird's feeding area clean. With no crevices or hard-to-reach areas, cleaning is a breeze, promoting optimal hygiene and ensuring a healthy environment for your feathered friends.

It takes around 5-7 business days for the products to get delivered after the confirmation of receiving the payment.

Cancellation and Refunds

Returns, Refunds and Replacements

In case you have received a damaged product or there are size issues, please do not worry. Drop us a mail at customercare@petsempire.in with the images of the damaged product within 48 hours of receiving the order. We will look into it and have the product replaced or refund the amount, whichever is applicable. 

The refund can take between 5 to 7 working days to reflect in your account. 

Cancellation

Please mail us at customercare@petsempire.in or contact us on 9999899281 for any cancellation requests. We can only cancel orders if they haven’t been processed from our warehouse or shipped i.e. until the status of your order remains unfulfilled. Once the order is processed or shipped we will not be able to cancel it.

Changes in your order information 

In the event that you have entered an incomplete pin code or an incomplete contact number, please do not worry. Drop us a mail at customercare@petsempire.in and we will help you out with it

5-Day Return Window
You have 5 days from the date you receive your order to request a return.

Return Eligibility
To be eligible for a return, your item must be:

• In the same condition as received

• Unworn or unused

• With all original tags

To start a return, please email us at customercare@petsempire.in. Once your return is reviewed and accepted, we’ll send you instructions on how to proceed.

---

🛠 Damages & Issues

Please inspect your order upon delivery.
If your item is defective, damaged, or incorrect, contact us immediately so we can make it right.

---

🚫 Non-Returnable Items

The following items cannot be returned:

• Perishable food items

• Pet shoes

• Pet toys

• Pet Clothes

---

🔁 Exchanges

The fastest way to get what you want is to return your current item is to reach us at customercare@petsempire.in & our team shall reach out to you & guide you the process.
If you choose to exchange/return(T&C apply) your item, a shipping & handling fee of ₹150 will be deducted.

---

💰 Refunds

After we receive and inspect your return, we’ll notify you about your refund status.
Approved refunds will be processed to your original payment method.

_____________________________________________________________________________________

Exchange/Return FEE:

• A ₹150 exchange & return fee applies per exchange (handling & processing).

• If the new item is higher in value, you’ll need to pay the price difference.