About this item

• 100% Brand new and high quality adorable pet squeak chew toy specially designed for cats, puppies and medium small dog to play.
• Package Included: 1 x Sound Toy ,Plush material, soft, it will not hurt your dog or pet.
• Double bone chicken leg toy with sound, very interesting. You can play with your pet when you have time.
• Made of soft material, it's safe to chew and it also can exercise your pet's chewing ability.
• The vivid chicken squeaky toy is perfect for small and medium sized dogs to chew, toss and fetch

Features:

• Eco-conscious dog toy
• Perfect for soft chewers
• Made with upcycled wool 
• Filled with recycled poly fill
• Biodegradable squeaker inside 
• Textured and lightweight for added comfort 
• Made in India                                                                                                                  High quality squeaky plush toy specially designed for cats, puppies and medium small dogs to play. 

Pet parents, Please Note: Always get size-appropriate toys for your pet as they toys are non returnable

It takes around 5-7 business days for the products to get delivered after the confirmation of receiving the payment.

Cancellation and Refunds

Returns, Refunds and Replacements

In case you have received a damaged product or there are size issues, please do not worry. Drop us a mail at customercare@petsempire.in with the images of the damaged product within 48 hours of receiving the order. We will look into it and have the product replaced or refund the amount, whichever is applicable. 

The refund can take between 5 to 7 working days to reflect in your account. 

Cancellation

Please mail us at customercare@petsempire.in or contact us on 9999899281 for any cancellation requests. We can only cancel orders if they haven’t been processed from our warehouse or shipped i.e. until the status of your order remains unfulfilled. Once the order is processed or shipped we will not be able to cancel it.

Changes in your order information 

In the event that you have entered an incomplete pin code or an incomplete contact number, please do not worry. Drop us a mail at customercare@petsempire.in and we will help you out with it

5-Day Return Window
You have 5 days from the date you receive your order to request a return.

Return Eligibility
To be eligible for a return, your item must be:

• In the same condition as received

• Unworn or unused

• With all original tags

To start a return, please email us at customercare@petsempire.in. Once your return is reviewed and accepted, we’ll send you instructions on how to proceed.

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🛠 Damages & Issues

Please inspect your order upon delivery.
If your item is defective, damaged, or incorrect, contact us immediately so we can make it right.

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🚫 Non-Returnable Items

The following items cannot be returned:

• Perishable food items

• Pet shoes

• Pet toys

• Pet Clothes

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🔁 Exchanges

The fastest way to get what you want is to return your current item is to reach us at customercare@petsempire.in & our team shall reach out to you & guide you the process.
If you choose to exchange/return(T&C apply) your item, a shipping & handling fee of ₹150 will be deducted.

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💰 Refunds

After we receive and inspect your return, we’ll notify you about your refund status.
Approved refunds will be processed to your original payment method.

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Exchange/Return FEE:

• A ₹150 exchange & return fee applies per exchange (handling & processing).

• If the new item is higher in value, you’ll need to pay the price difference.