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PETS EMPIRE

Pets Empire Scratch Board for Cats

Pets Empire Scratch Board for Cats

Regular price Rs. 499
Regular price Rs. 699 Sale price Rs. 499
29% OFF Sold out
MRP Inclusive of all taxes

Free shipping

on orders above ₹499

NO Exchange & Returns

No Refund Policy

We Support

10am-6pm

Offers

Flat Rs.30 Off on prepaid orders Copy Coupon Code

Free gift on orders above Rs.999 Copy Coupon Code

Description 

Transform your cat's scratching habits into a delightful experience with the [Product Name]. Crafted from premium, eco-friendly materials, this scratch board offers a durable and satisfying surface for your feline friend's natural instincts. Whether it's claw maintenance, stretching, or playful antics, this scratcher provides the perfect outlet.

Key Features:

  • Durable Construction: Made from high-quality, eco-friendly materials to withstand even the most enthusiastic scratchers.

  • Ergonomic Design: Supports your cat's natural stretching and scratching behaviors, promoting healthy claws and posture.

  • Furniture Protection: Redirects your cat's scratching from furniture to this designated area, preserving your home decor.

  • Easy Maintenance: Lightweight and easy to move, making it convenient to clean and reposition.

  • Stylish Aesthetic: Complements any home decor with its sleek and modern design.

Elevate your cat's playtime and safeguard your furniture with the Pets Empire Cat Scratch Board. A must-have for every cat owner seeking harmony between their pet's needs and home aesthetics.

Shipping Policy

It takes around 5-7 business days for the products to get delivered after the confirmation of receiving the payment.

Cancellation and Refunds

Returns, Refunds and Replacements

In case you have received a damaged product or there are size issues, please do not worry. Drop us a mail at customercare@petsempire.in with the images of the damaged product within 48 hours of receiving the order. We will look into it and have the product replaced or refund the amount, whichever is applicable. 

The refund can take between 5 to 7 working days to reflect in your account. 

Cancellation

Please mail us at customercare@petsempire.in or contact us on 9999899281 for any cancellation requests. We can only cancel orders if they haven’t been processed from our warehouse or shipped i.e. until the status of your order remains unfulfilled. Once the order is processed or shipped we will not be able to cancel it.

Changes in your order information 

In the event that you have entered an incomplete pin code or an incomplete contact number, please do not worry. Drop us a mail at customercare@petsempire.in and we will help you out with it

Return Policy

Exchange Policy

Eligibility for Exchange:

  • Items can be exchanged within 5 days from the date of delivery. (T&C Apply)

  • Products must be in new, unused condition with all original tags, packaging, and accessories intact.

  • Certain items including shoes, food items, toys, beds, mattresses, training essentials, and custom-made products, are non-returnable due to hygiene and safety standards. 

Exchange Process:

  • To initiate an exchange, please contact our customer support at customercare@petsempire.in with your order number and the item you wish to exchange.

  • Once your request is approved, we will guide you on how to return the item and process the exchange.

Exchange Charges:

  • An exchange fee of ₹150 will be charged for each exchange. This fee helps cover handling and processing costs.

  • If exchanging for an item of higher value, the price difference must be paid.


2. Refund Policy

Eligibility for Refunds:

  • Refunds are available only if the item is defective, damaged, or if you received the wrong item.

  • To request a refund, please contact us at customercare@petsempire.in with your order number and photographic evidence of the issue.

Refund Process:

  • If your refund request is approved, the amount will be credited back to your original payment method within 5-7 days.

  • Shipping charges are non-refundable. If you received free shipping on your original order, the shipping cost will be deducted from your refund.

Exceptions:

  • Items not eligible for refund include toys, beds & mattresses, food & treats, training essentials, and custom-made products.

  • If the product is returned due to a customer's change of mind, an exchange or store credit may be offered instead of a refund.


3. Important Notes

  • Shipping Costs: Any shipping costs related to exchanges or returns are the responsibility of the customer unless we made an error (e.g., sending the wrong item or a defective product).

  • Processing Time: Refunds and exchanges are processed within 5-7 days after we receive the returned item. You will be notified once the exchange or refund has been completed.


Contact Us:

If you have any questions or need assistance with exchanges or refunds, please contact our customer service team at customercare@petsempire.in.

Additional Information

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